•  HelpDeskLogo

    Help Desk Main Line and Hours of Operation
    210-619-4357 (HELP)
    You may also dial (HELP) 4357 on any Cisco phone in the district.
    Monday - Friday
    7:30am - 4:30pm

    Note: If you get a specific error message, write down the first few lines. This will help the Help Desk determine the problem with your computer.

    When you do call, please have the following information available:

    • Id Tag Number     Example: ID Tag
    • Campus and room number
    • Name of the User or caller
    • Device type (desktop, laptop, iPad or projector)
    • Specific problem
    • Time available

     Eduphoria
    Learn how to place a work order in Eduphoria.

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